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BIOSCOPEFASHION · EST. 2023

Refund Policy

Last updated November 15, 2026

Returns

You can return unworn, unwashed items with original tags within 14 days of delivery or pickup for a refund to your original payment method.

Final sale

  • Items marked final sale
  • Altered or custom-tailored items
  • Unstitched fabric that has been cut

How to return

Contact us with your order number. You can return in person at 74-12B 37th Avenue, Jackson Heights, NY 11372, or we'll send you return instructions. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.

Exchanges

Need a different size? The fastest way is to visit the store, or contact us and we'll help.

Refund timing

Once we receive and inspect your return, refunds are issued within 5 business days. Your bank may take a few more days to show it.